Welcome to CARYA

Welcome! We're delighted you've chosen to work with CARYA. We're here to support you and your team with clear solutions and personalized service. This article will guide you through the first steps of getting started with us.

🧭 Your Starting Point: the Customer Portal

The Customer Portal is your central hub for support. Here you can:

• View open and resolved support requests
• Submit a new ticket quickly and easily
• Launch tools like screen sharing.

➡️ Not registered yet?

Learn how to register for the Customer Portal here: How to register

🖥️ Quick Support via Screen Sharing: carya.help

Facing an issue or question where we need to see your screen? No problem! Through carya.help, our staff can temporarily take over your screen to assist you efficiently — even if you don’t have an IT contract or if our usual access methods don’t work.

You can start a session via the Customer Portal or directly on the website.

➡️ Here's how it works step-by-step:

Read the full guide on how to use carya.help here: Take control of a screen via carya.help

📩 Any Questions? We’re Here to Help

If you have any questions or something doesn’t go as expected, feel free to contact us through the Customer Portal. We're happy to assist you!